Shipping Policy

Last updated: July 3, 2026

Overview

At Mini World Kids we want every order to reach you quickly, safely, and in perfect condition. As a dropshipping store all orders are fulfilled and shipped directly by our trusted supplier partners on our behalf. We remain fully responsible for your experience from the moment you order to the moment it arrives.

Questions? Email us at pandopara@gmail.com

1. Processing time

All orders are processed within 2–5 business days of purchase. Orders placed on weekends or public holidays will begin processing on the next available business day.

Once your order has been dispatched you will receive a confirmation email with your tracking details.

2. Delivery times

DestinationEstimated delivery

United Kingdom 🇬🇧5–10 business days

Europe 🇪🇺7–14 business days

United States and Canada 🇺🇸🇨🇦7–21 business days

Australia and New Zealand 🇦🇺10–21 business days

Rest of world 🌍14–30 business days

These are estimates only and may vary depending on your location, customs processing, and any carrier delays outside our control.

3. Shipping costs

Mini World Kids offers free worldwide shipping on every order with no minimum spend required. This applies to all destinations worldwide — no exceptions and no hidden fees at checkout.

4. Order tracking

Once your order has been dispatched you will receive a tracking number by email. Please allow 24–48 hours for tracking information to update after dispatch.

If you have not received your tracking details within 5 business days of placing your order please email us at pandopara@gmail.com and we will look into it straight away.

5. Split shipments

As we work with multiple supplier partners some orders containing more than one item may arrive in separate packages at slightly different times. If this applies to your order you will receive individual tracking information for each shipment. You will never be charged additional shipping fees for split deliveries.

6. Customs and import duties

Mini World Kids ships worldwide and some international orders may be subject to customs fees, import duties, or local taxes imposed by your country's customs authority.

Please be aware that:

Customs charges are the responsibility of the customer and are not included in our product pricing
We have no control over customs fees and cannot predict what they may be
Customs processing may add additional time to your delivery estimate
We recommend checking with your local customs office before ordering if you have any concerns about potential charges

7. Delays

Occasional delays can occur due to high order volumes, public holidays, carrier disruptions, or customs processing — particularly during busy periods. If your order has not arrived within the estimated delivery window please allow a few extra days before contacting us.

If your order remains undelivered 30 days after the dispatch date please email us at pandopara@gmail.com and we will investigate and resolve it as quickly as possible.

8. Lost or damaged orders

If your order arrives damaged or goes missing in transit please contact us within 7 days of the expected delivery date with the following:

Your full name and order number
A description of the issue
Photos of any damage where possible

Email us at pandopara@gmail.com and we will arrange a replacement or full refund promptly. We will always make it right.

9. Incorrect delivery address

Please double check your delivery address carefully before placing your order. Mini World Kids cannot take responsibility for orders delivered to an incorrect address provided by the customer at checkout.

If you notice an error immediately after placing your order please email pandopara@gmail.com as soon as possible and we will do our best to update your address before your order is dispatched.

10. Shipping to multiple addresses

At this time we are only able to ship each order to a single delivery address. If you would like to send products to multiple addresses please place separate orders for each destination.

For any shipping questions not covered here please get in touch:

Mini World Kids
Email: pandopara@gmail.com
Website: miniworldkids.com
Response time: within 1 business day